Terms & Conditions

# **Terms & Conditions**

**Chand Chakor Mega Mart (CC Mega Mart)**

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## **1. Introduction**

Welcome to Chand Chakor Mega Mart (CC Mega Mart). By accessing our store (offline) or using our website/ecommerce services, you agree to be bound by these Terms & Conditions.

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## **2. About Us**

CC Mega Mart is an offline retail store and ecommerce platform offering products such as groceries, daily essentials, clothing, household items, and more.

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## **3. Product Availability**

All products are subject to availability. We reserve the right to limit quantities, change product details, or discontinue any item at any time without prior notice.

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## **4. Pricing & Payment**

All prices are listed in INR (₹). Prices may change without notice.
We accept payments via:

* Cash (in-store)
* UPI / QR payments
* Debit/Credit Cards
* Online payment methods (for ecommerce orders)

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## **5. Orders & Billing**

Customers must provide accurate details while placing orders.
Billing will be generated based on selected products and applicable taxes (GST, if applicable).

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## **6. Returns & Refunds**

* Products once sold are generally **non-returnable**.
* Returns are accepted only for **damaged, defective, or wrong products**.
* A valid purchase bill is required for any return or exchange.
* Refunds (if applicable) will be processed as per store policy.

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## **7. Delivery Policy**

* Delivery is available for selected locations.
* Delivery time may vary depending on product availability and location.
* CC Mega Mart is not responsible for delays caused by third-party delivery services.

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## **8. User Responsibilities**

Customers agree:

* Not to misuse services
* Not to engage in fraudulent transactions
* To provide correct information while placing orders

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## **9. Privacy Policy**

We respect customer privacy. Personal information collected is used only for:

* Order processing
* Communication
* Service improvement

We do not share your data with unauthorized third parties.

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## **10. Limitation of Liability**

CC Mega Mart is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

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## **11. Changes to Terms**

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

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## **12. Contact Information**

For any queries or support, please contact us through our official store communication channels.

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## **13. Acceptance of Terms**

By purchasing from or using services of CC Mega Mart, you agree to these Terms & Conditions.

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